Contact
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Contact Culinexa
Questions about a product, order, delivery or return? Choose the contact option below and our team will help you find the right next step.
Email support
Send us a message
For product questions, orders, returns and general assistance.
Email CulinexaPhone support
Speak with us
Call during our published business hours for assistance.
+44 7700 900123Monday–Friday, 10 AM–5 PM GMT
How we can help
- Product information: Ask about listed dimensions, materials, care details or included items.
- Order enquiries: Include your order number and the email address used at checkout.
- Delivery questions: Share your order number and delivery postcode so we can understand the issue.
- Returns and refunds: Review our Return & Refund Policy, then email us for guidance on the next step.
Please do not send full payment card details, security codes or passwords by email.
Business hours
Monday to Friday: 10:00 AM–5:00 PM (GMT, UTC+00:00)
We aim to respond during business hours. Response times can vary during busy periods and public holidays. We will let you know if additional information is needed to assist with your enquiry.
Looking for a quick answer?
You may find the information you need in our FAQs or store policies.